If I ever say the word “user” again, immediately charge me $140.

Jack’s: Let’s reconsider our “users” , (via msg)

AMEN + Square has a venmo charge feature?

The term “user” by itself is bad enough, but add to that “generated content” and I know immediately you don’t know what you’re really talking about.

UGC is one of the uglier company terms that I hear far too often… they aren’t “users”, they didn’t just “generate” something, and it’s not “content”. 

(via msg)

Source: jacks

654 Notes/ Hide

  1. capital-ventures reblogged this from jacks
  2. nanotrends reblogged this from jacks
  3. glennspiro-taichi reblogged this from jacks
  4. rosenberg-jeweller reblogged this from jacks
  5. themanroomhq reblogged this from jacks
  6. coolmobile reblogged this from jacks and added:
    우리가 고객을 user가 아닌 customer로 불러야하는 이유에 대해 잭돌시가 남긴 포스팅이디.
  7. zqdc reblogged this from troyharvey
  8. dskaletsky reblogged this from jacks and added:
    I think Jack’s perspective on the term “user” vs “customer” is an interesting one. I don’t totally agree, but I like...
  9. cashadvanceloansftw reblogged this from jacks
  10. diagnostics-immobiliers-64 reblogged this from jacks
  11. harinisridharan reblogged this from jacks and added:
    There is a third option: “Michael” :) - http://harinisridharan.wordpress.com/2013/02/13/michael-centered-design/ jacks:
  12. darlakbrown reblogged this from jacks and added:
    Jack brings up a good point about whether the term “users” is too distant and cold, albeit this is not a new argument. I...
  13. kellishaver reblogged this from jacks
  14. sixdegreespgh reblogged this from jacks

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